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Rotai Massage Chair FAQ
What does the warranty cover?
Our 10-year warranty covers any manufacturing defects in materials and workmanship. This ensures that your massage chair will be repaired or replaced if any issues arise.
What is the process for the free home trial?
We offer a free home trial exclusively for UAE residents. Once you request a trial, we deliver the massage chair to your doorstep.
What does the warranty cover?
Our warranty, valid for 10 years, ensures coverage for any defects in materials and workmanship. We also offer free replacement of mechanical parts.
What if I need assistance after purchasing the massage chair?
We pride ourselves on our after-sales service. Our dedicated customer service team is always ready to assist you with any queries or issues you may have.
How does the delivery process work?
Once you place your order, our team will contact you to arrange a suitable delivery time. We ensure a hassle-free installation process so you can start enjoying your massage chair right away.
Can the massage chair be used by everyone in the family?
Yes, the massage chair is designed to accommodate a wide range of body types and sizes. However, we recommend that children and pregnant women use it under supervision.
Do you offer a Buy Now Pay Later option?
Yes, we do. We accept both Tabby and Cashew as payment options. With Tabby, you can get a limit of up to 10000AED for our massage chairs. If you need any help, please feel free to contact us.